Business starts here

Very promptly answered by Cassie impressive ✅

I recently spoke with Caysie regarding a business name issue, and she was absolutely wonderful to deal with. She was professional, patient, and extremely helpful throughout the process. Caysie took the time to explain everything clearly and made what could have been a stressful situation very easy to resolve. Excellent customer service and a great representative for Registry Australia. Thank you, Caysie!

Caysie was a great help in sorting out our issue. Pawson engineering

very lovely and approachable and gave me the information i needed

I was assisted over the phone by Caysie today. Was so helpful and lovely to deal with.

I had to renew my business name. Caysie assisted me with everything I needed and she came across as a bright and happy person and took care of the matter efficiently and effectively. Thanks

JackR,great service,friendly & helpful,thanks for helping me out,you gave us a great laugh too. Keep up the great work.

Great customer service by Caysie Very polite and mindful to customers needs

Spoke to Darcy. Pleasant to deal with and very helpful with advising me regarding Registry Australia services.

Prompt replies

I was unsure of this procedure and Darcy was very helpful, knowledgeable and friendly. Would not hesitate to contact her again for further assistance

I needed to update my address details but the registry site wouldn't allow me to do it, so I opened an enquiry ticket from their website and by the morning I already had a response from a very kind lady named Caysie. I replied straight away and within minutes my address was updated and she also mentioned the changes would reflect on the Asic site aswell so less work for me. Thank you Caysie for the very quick response and for making it easier for me.

Darcy G. was amazing! Absolutely helpful, delightful, and made the whole experience seamless. 10/10 service!

Darcy was so nice and polite. Very efficient and courteous!! Darcy deserves a pay rise. Jim Richardson

My request was dealt with promptly and professionally Knew exactly how to handle my dealings with registry and very courteous and respectful

Great service. Darcy was onto it right away and got everything we needed.

After wasting a couple of hours this morning on the pitiful ASIC website, trying to add my 23 year old ABN to my 13 year old Business Name - and getting nowhere at all, I finally went to the recent business name registration notification email and found a phone number - one that was not a recorded info line, or the ASIC line that is supposed to take to you to a human but in the same breath tells you they're too busy to take your call and you should call back later. The lovely Darcy, from Registry Australia, was the balm my frayed nerves and battered brain cells needed. In no time at all, she'd comprehended the problem and gave me the fix - just send them an email and the ABN would be added to my Business Name by the end of the day. That is the difference between so many of our government organisations, and the private sector entities authorised to handle the government department's service delivery. The private sector people are actually reachable, responsive, and they are cheeful and patient as they handle customers like me who come to them aggravated by the public service sector's total disinterest. If you're in this situation one day, give ASIC a very wide berth and just go straight to the people who will get the job done, and who actually sound like they'll enjoy resolving your problem. I know I will go to Registry Australia before I ever consider ASIC in future!

Caysie was super helpful and very quick to action my request. Always super helpful and excellent customer service.

Rachel was so polite and professional over the phone, her customer service was outstanding and she made me feel so valued as a client. Rachel certainly will go far in what ever she does as she has the customer service gift which a lot of people lack these days! Thank you Rachel I hope every call I receive regarding business is from you! Mel Forrest

Caysie was very helpful for me today..

Clear instruction. She speaks slowly and clearly She is welcoming

Darcy helped me with my Registry Ticket, he was quick to respond answer my questions & resolve my query. Thanks Darcy!

Caysie was very helpful and completed my request very promptly..

Rachel was fantastic and went above and beyond to assist me with my enquiry!

Caysie, was so great to deal with. She really helped me when I was in a stuck place going around in circles trying to find my DNS codes from squarespace. Much appreciated!!